FREE UK delivery for orders over 65 - Click & Collect Mon-Frid 10 am-6pm Tel:01434 603457
What types of payment do you accept?

You can pay for your purchases in several different ways using payment systems which are secure and encrypted.
PayPal account or Credit & debit cards by Secure Processing
Phone us with your card details and order. We do not keep any records of card details, all information is shredded after processing.
Cheque by post before despatching

Are all your products natural?

We use natural botanics and natural minerals and declare all our ingredients on the back labels.
No Parabens. No synthetic colours or fragrance. No mineral oils. No petro-chemicals

Can we phone you with an order or a question?

We love to speak with our customers and always happy to take orders securely over the phone or answer any questions about our great natural products.

Do you share my details with any other persons or companies.

No, we do not share our customer information with any other businesses. Baby Scents and Home Scents are sister companies and you may receive information or offers from either company relating to the other.

I would like to offer one of your products as a gift. Is this possible?

We are happy to send one of our products as a gift and will include a gift card free of charge with your name as the sender.
Simply order the gift on a separate order, complete the delivery address, and add into the comments section at the checkout area - "please include a gift card saying........."

When will I receive my order?

We aim to despatch UK orders within 24 hours by your selection of post or courier.
In "My Account" page you can track your order.
*Please note, we do not operate on Fridays.
Orders made after noon on Thursday will be dispatched on Monday.

Northumbrian Botanicals Ltd.
Company number: 11378981